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People ask the difference between a leader and a boss. The leader works in the open, and the boss in the covert. A leader leads, and the boss drives. — Theodore Roosevelt

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January 23rd, 2010 |

Senior Vice President / Chief Operations Office

Welcome back to Jobs, Skills & Advice. Have you claimed your FREE eBooks by subscribing to the newsletter yet? If not, then claim your FREE eBooks now. Thanks for visiting!

Our client is a multi-location BPO Company and having presence in multiple Cities within India, both in Domestic and International operations.

  • Should be having 15+ years of working experience.
  • Having handled large operations / Organizations / BU with diversified background of industries.
  • Have done New Business Development / Client Relationship.
  • Having exposure to RFP / RFI.
  • Prior experience of BPO Industry is must, preferably of handling domestic and international operations both at Organizational level.
  • Should have handled 1000 / 2000 span of control in his/her earlier roles.
  • Managed all BU lines reporting into him Operationally (both Support and direct functions).
  • Candidates having worked in large organizations, would be 3rd party / captive, would be an ideal match.
  • Should be professionally qualified – MBA / CA or equivalent educational qualifications.

Have handled multi-location / center role in his / her previous assignments.

For more details, pl. write to atul@talentpeoplesearch.com

Only candidates meeting the above criteria should reply / contact.

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January 23rd, 2010 |

Director – BPO Services

We are looking for a Director for a large 3rd party BPO to manage Operations/Sales/BD/Transitions.

Job Location: Chennai or Hyderabad
Years Of Exp: 15+years of over all exp with 9+yrs in BPO
Qualification: CA/ICWA/MBA
Core Competencies:
Experience in Customer Service Operations (multi domain exp – Voice tech,non tech exp/Non-voice/F&A operations,telecom operations)
Strong people management & client management skills. Should have managed huge revenue size in the range of 20-50mn and handled 500-100FTE’s.

If you are interested in the above mentioned profile, please connect with Divya Nagarajan at divya@ikyaglobal.com or reach her on +91 9884406054.

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January 23rd, 2010 |

IT Manager - Application Delivery

Urgently looking for IT Manager – Application Delivery for a USA based leading company who provides the climate control solutions for heating, air conditioning, and refrigeration markets across the world..

Job location – Chennai

Technical Skills

  • Minimum of 8 years of professional experience in a software development environment.
  • Minimum 6 years SAP experience, plus a strong working knowledge of other development environments including Java and .net.
  • Minimum of 5 years of experience as a technical leader or manager for an IT organization.
  • Experience collaborating in multi-site IT development teams and supporting project delivery.
  • Familiarity or experience in the design and development/configuration enterprise software.
  • Familiarity or experience with automated test systems.
  • Experience in structured software development process, including SDLC tools.

If you are interested or if you can refer someone for this position kindly reach me at sunita@tminetwork.com

Candidates authorized to work in India are requested to apply.

Thanks
Sunita
9866390325

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January 22nd, 2010 |

Me, Impatient? I Haven’t Got The Time!

It took her five hours of concentrated, dedicated effort until she finished her project.

It was a garden made out of modeling clay and twigs.

It was her pride and joy…tomorrow it would be a collage, she told us.

Have you noticed how children can just devote hours to a project…and then just move on to the next one as soon as they have finished it?

Wouldn’t you love to be able to do that without getting distracted?

Well…you can, but you won’t. You’ll be too busy thinking about the consequences of your actions at the expense of actually doing them.

One of the benefits of writing these sort of articles is that I must practice what I preach – otherwise I would get ‘caught out’.

So…I know what it’s like to go from a sloppy, unfocused guy to someone who makes sure that he finishes things he starts, no matter how long it may take.

I also know that this success stuff is SIMPLE. The hard part is actually doing it – and sticking with it. We’re always too busy thinking forwards instead of focusing on the NOW.

So – what can you do about it?

Well, you can stop saying that you haven’t got the time for a start. No matter what your situation or your environment; you can ‘find’ time to devote to your own success.

It’s not how much time you have; it’s what you do with it that makes the difference.

That’s where patience comes in. Forget quick-fix, get-rich-quick, ready-made, take-away, part-time. I’m not interested in any of that temporary stuff.

I’m interested in devoting fifteen minutes a day to something that I won’t get the benefit of until next year.

I’m interested in paying out now in the knowledge that, if I use the information wisely, it will pay off in the future.

YOU should be interested in how you look at your life.

  • Patience is building a foundation a little at a time to secure your future.
  • Patience is taking a deep breath and forcing yourself to do something new.
  • Patience is not giving up at the first sign of pressure or of failure.
  • Patience is deciding to change your life, and sticking with that decision through thick and thin until you find a way that works for you.

It doesn’t matter whether you want to be a millionaire, or a better parent. Patience is a skill that we ‘think’ ourselves out of as we grow older.

You had the skill as a five year old – so there is no reason why you can’t learn it again.

If you’re an impatient person, you might as well start straight away then, shouldn’t you?

To Our Success!

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January 21st, 2010 |

What Makes A Great Professional Speaker?

People think that you have to have all this skill and talent to become a professional speaker, however, there are other important factors that determine your success.  Technically, you can say and do all the right things.  You can have the right information and present it in an organized format, but your true success will be found in your ability to connect with your audience rather than presenting a speech well.  People don’t care how much you know until they know how much you care!

Here are your real tools that you’ll need to have that will spur you on to success!  Making a mistake at the podium doesn’t mean failure.  Your biggest mistake is not reaching your audience with the message you have!

1. Your attitude speaks through and through.  Why are you presenting this information?  Are you here because it’s a job requirement or a way to make money?  The attitude you take concerning the material you present will show through in your presentation.

2. Your passion communicates more than you’ll ever say! Passion brings a professional speaker’s material to life for their audience.  Your audience will know if you are passionate about what you’re speaking about or not.  Moreover, they will need to draw on your passion to move them into taking action.

3. Your ability to empathize with the needs and wants of your audience will make you a success! You must have an ability to respond in a split second to the needs of your audience.  In order to do this, you have to start interacting with your audience to get a feel for where their hearts and minds are concerning your message.  You’ll have to think quickly on your feet and be able to adjust your message and you’ll have to become sensitive to “feeling” out your audience.

4. Your ability to make your message easy to understand and implement will help you reach more people! The easier your solution is, the easier it will be for your audience to take the action you’re recommending in your presentation.

5. Your physical energy communicates the passion and life in your message. Excitement is contagious.  So is monotony.  You’ve got to get your audience excited about what you’ll be presenting.  This requires having the physical energy to rev up your audience as you speak excitedly, move about the room excitedly and present your material in an exciting manner.

6. You must love in order to become a success. This is the heart and soul of true charisma.  A general love for what you do, the topics you speak on and the people you’re speaking to are needed elements to your speaking career.  This love will pass on even when you are talking about the latest theory in quantum mechanics!

These little talked about characteristics will be the true foundation of your success!  More than technical skill, these soft skills are the real tools you’ll need to get bigger speaking jobs.  These tools are the elements that will draw your audience to you.  If you take the time to work on building these skills, your success will be inevitable.

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